General
It shows that I have 0 lesson tickets. Can I take lessons in this state?
To take lessons with RareLingo, you need to have a remaining balance of one of the following. ・Lesson Participation Rights (granted monthly according to your plan) ・Lesson Tickets (details here) Even if it shows 0 lesson tickets, you can reserve if ...
Please explain how to log in.
If you already have an account, please proceed from the 'Login' button. If you have not created an account yet, please register from 'New Member Registration'.
Please explain how to book/cancel a lesson.
[Reservation Method] Reservations can be made from the 'Reservation' at the bottom of the app screen. Please check the date, time, and detailed search at the top of the reservation screen, and first search for tutors. Then, select the tutor and time ...
I received lesson tickets, but I can't use them to book a lesson.
To take lessons with RareLingo, you need to have a remaining balance of one of the following. ・Lesson Participation Rights (granted monthly according to your plan) ・Lesson Tickets (details here) When reserving a lesson, the number is consumed in the ...
It shows that I have 0 lesson tickets. Can I take lessons in this state?
To take lessons with RareLingo, you need to have a remaining balance of one of the following. ・Lesson Participation Rights (granted monthly according to your plan) ・Lesson Tickets (details here) Even if it shows 0 lesson tickets, you can reserve if ...
I can't enter the lesson room. (Camera/microphone settings)
To enter the lesson room, you need to allow camera and microphone permissions by following the steps below. ■ iOS Devices 1. Open the settings of your iPhone/iPad. 2. Tap the RareLingo app. 3. Turn on the camera/microphone slider.
Please explain how to book/cancel a lesson.
[Reservation Method] Reservations can be made from the 'Reservation' at the bottom of the app screen. Please check the date, time, and detailed search at the top of the reservation screen, and first search for tutors. Then, select the tutor and time ...
What should I do if the tutor doesn't enter the lesson room?
We apologize for the inconvenience. If the tutor is not present at the start time of the lesson, it is likely there is a connection issue on the tutor’s side. There is a possibility that the issue can be resolved with your action. We kindly ask you ...
How do I cancel my subscription?
You can cancel your subscription from the page of the app store where you installed the app. You cannot cancel the subscription from within the app. If you wish to delete your account information after canceling on the store, please send a request ...
Does it cost money to use RareLingo?
RareLingo offers a free trial period of 7 days. If you cancel during the trial period, no charges will be incurred. The trial period begins after user registration and plan selection within the app.
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Does it cost money to use RareLingo?
RareLingo offers a free trial period of 7 days. If you cancel during the trial period, no charges will be incurred. The trial period begins after user registration and plan selection within the app.
How do I cancel my subscription?
You can cancel your subscription from the page of the app store where you installed the app. You cannot cancel the subscription from within the app. If you wish to delete your account information after canceling on the store, please send a request ...
What should I do if the tutor doesn't enter the lesson room?
We apologize for the inconvenience. If the tutor is not present at the start time of the lesson, it is likely there is a connection issue on the tutor’s side. There is a possibility that the issue can be resolved with your action. We kindly ask you ...
Please explain how to book/cancel a lesson.
[Reservation Method] Reservations can be made from the 'Reservation' at the bottom of the app screen. Please check the date, time, and detailed search at the top of the reservation screen, and first search for tutors. Then, select the tutor and time ...
I can't enter the lesson room. (Camera/microphone settings)
To enter the lesson room, you need to allow camera and microphone permissions by following the steps below. ■ iOS Devices 1. Open the settings of your iPhone/iPad. 2. Tap the RareLingo app. 3. Turn on the camera/microphone slider.