Please explain how to book/cancel a lesson.
[Reservation Method]
Reservations can be made from the 'Reservation' at the bottom of the app screen.
Please check the date, time, and detailed search at the top of the reservation screen, and first search for tutors.
Then, select the tutor and time you wish to reserve, and after confirming the reservation details, press the 'Reserve' button to complete the reservation.
After completing the reservation, you can check the relevant lesson on the home screen.
[Cancellation Method]
To cancel, tap the reserved lesson displayed on the home screen, and a 'Cancel' button will appear. Press it and then press 'Cancel' again to complete the cancellation.
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Please explain how to book/cancel a lesson.
[Reservation Method] Reservations can be made from the 'Reservation' at the bottom of the app screen. Please check the date, time, and detailed search at the top of the reservation screen, and first search for tutors. Then, select the tutor and time ...
How do I cancel my subscription?
You can cancel your subscription from the page of the app store where you installed the app. You cannot cancel the subscription from within the app. If you wish to delete your account information after canceling on the store, please send a request ...
Please explain how to log in.
If you already have an account, please proceed from the 'Login' button. If you have not created an account yet, please register from 'New Member Registration'.
I received lesson tickets, but I can't use them to book a lesson.
To take lessons with RareLingo, you need to have a remaining balance of one of the following. ・Lesson Participation Rights (granted monthly according to your plan) ・Lesson Tickets (details here) When reserving a lesson, the number is consumed in the ...
What should I do if the tutor doesn't enter the lesson room?
We apologize for the inconvenience. If the tutor is not present at the start time of the lesson, it is likely there is a connection issue on the tutor’s side. There is a possibility that the issue can be resolved with your action. We kindly ask you ...